returns + exchanges

*The €5 bargain vintage pieces are non refundable or exchangable.*

I really hope you love your new purchase but just in incase it doesn't suit this is how I roll:

Unworn items can be returned for a refund or exchange when received within 14 days of your delivery.

Terms + Conditions

All return items must be unworn with tags. Please enclose your name and order number so I know who the return is from :)

quack + dirk is not responsible for the return costs. If a return item is misplaced in the post, it is up to the customer to check it out with the postal or courier service they used. I would recommend getting your parcel tracked.

When your parcel arrives I will email you to confirm and I will issue your refund straight away. Your bank may take additional time to process the refund and I have no control over this, please allow up to 7-10 business days from goods being received to seeing the refund on your account. If this has not occurred within this period please contact me. 

Any questions please get in touch! x Deids

Return address:

quack + dirk,
Rear Marino Mart,
Fairview,
Dublin 3
D03YY03